> For the complete documentation index, see [llms.txt](https://docs.webexp.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.webexp.dev/exp98-shopify-theme/exp98/sections-and-features/help.md).

# Help (FAQ)

Your FAQ, as 98's Help Topics.

Your frequently asked questions in a **Help** window that looks like Windows 98's Help Topics: each question is a closed book in the Contents, and clicking it opens the book onto its answer. With more than three questions there's a **Find** box at the top that narrows the list as the shopper types. A line at the foot sends anyone still stuck to your contact page.

Shoppers open it from **Help** in the Start menu, or from a Help icon on the desktop if you add one.

## Setting it up

1. Theme editor → in the sidebar, find **Help (FAQ)** (it's on every page, like Policies).
2. It comes with four sample questions. Click each **Question** block to rewrite its question and answer, delete the ones you don't need, and **Add block → Question** for more. Drag them into the order you want.
3. Optional: **Text above the questions** — a sentence of welcome.
4. Optional: add a Help icon to the desktop — in the **Desktop** section, **Add block → Help icon**.

| Setting                                 | Default                                       |                                                                  |
| --------------------------------------- | --------------------------------------------- | ---------------------------------------------------------------- |
| **Enable Help**                         | on                                            | Off hides the window and the Start menu entry                    |
| **Window title**                        | Help                                          |                                                                  |
| **Text above the questions**            | empty                                         |                                                                  |
| **Show a contact line**                 | on                                            |                                                                  |
| **Line** / **Button** / **Button link** | Still stuck? / Contact us / your contact page | Left empty, the link goes to your page with the handle `contact` |
| **Window open when the page loads**     | off                                           |                                                                  |

Answers are rich text: links, bold, lists. A link to your refund policy or size chart page fits right in.